How To Get To Your Customers Underlying Needs?

07 Oct12:45 – 13:15 UTCStage: Main StagePanel

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This interactive session will look at how to understand your customers needs by learning their patterns and behaviours. Once you've gotten insights to this, how do you put them into action.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.

Speakers

Kate Martynova

Kate Martynova

Head of Customer Insights

Gianni Clifford

Gianni Clifford

Director, Product Design

Mall Allpere

Mall Allpere

UX Design Leader

Louis Wilkinson

Louis Wilkinson

Senior Project Manager - UX Researcher