Head of Research
Katya is Head of User Research at Preply that is shaping the future of effective learning! As a user research leader, she empowers teams with a user-centric approach that elevates business North Star Set. For the last 5 years, she’s been working in the IT-sphere, managing customer support and user research teams. Her presentation at UXDX is based on her experience with numerous problem-solving cases to better understand the types of research required for a company to grow. Over the past 3 years, Katya has completed accreditation by the Chartered Institute for IT according to the ISO9241 (International Standard in User Experience). And she was lucky to be mentored by Paul Harwood (ex-Chief of Research at Facebook). Katya is passionate about supporting and uplifting every member of the team. Her hope: That one day, the majority of Eastern European companies will be taking into account users’ perspective in all steps of the product development.
Continuous Research: The Qualitative Approach Of Preply
Head of Research, Preply
Research is important but the user needs evolved and change over time. How do you ensure constant learning and understanding your users needs? In this talk, Kate will describe user research methods used within Preply. She will not only esta...