Insights on Product Development

Boosting UX Research Efficiency with ResearchOps: The Allegro Experience

Discover how Allegro, Europe's biggest marketplace, utilizes ResearchOps to enhance its user experience and streamline the design process. Learn about the key components that make ResearchOps a vital part of any organization focused on delivering exceptional customer experiences.

Building Teams for Better Process, Retention and Delivery

Cross-functional product teams deliver better outcomes for customers and businesses. But there are challenges in building teams that can perform.

How Trainline is reducing waste in the design process

We do a huge amount of throwaway work in design from discarded hypotheses to dead-end designs. By focusing on improvements in planning, tooling, and systematizing processes Trainline has improved team effectiveness, efficiency, and happiness.

How Dashlane protects itself against the 5 common security attack vectors

No system is 100% secure. By building a threat model based on the common attack vectors you can identify and minimize the ways that an attacker might try to access your system as well as minimize the impact should they gain access.

How to get the maximum value from your cloud migration

Most companies just migrate their servers to the cloud and then wonder why output hasn’t increased. Having a clear technology strategy enables teams to adopt higher-level services and unlock the real value of cloud-native modernization.

The Kiss, Kick, Kill Framework for Prioritizing Ideas

Most ideas fail but we either lock in an idea early or we succumb to the sunk cost fallacy. We need a way of assessing ideas quickly so that we can increase the number of ideas we test but focus on the ones with the best chance of success.

How Utopia is reducing complexity in the music industry

Allocating royalty payments is surprisingly complex due to incomplete metadata, complex copyright contracts, and siloed data systems. Learn how Utopia is solving this by creating a single source of truth in the music industry.

How Multiverse uses nudges to improve product outcomes

Nudging for good means helping users make the best decisions for themselves. Discover how Multiverse uses nudges to improve learning outcomes for its users by following techniques pioneered by the UK’s Nudge Unit.

Grids are not inclusive. How to design without the grid

Grid designs case problems for internaltionalisation. By swapping the grid for relationship densities you can improve the flexibility of your designs.

How Uber ensure that research makes an impact beyond the report

Validating your impact as a researcher can be challenging. Making impact your core focus leads to some changes in how you work but the results can be impressive.

Aligning Teams on Change

When communicating change you need to do more than just tell people what is happening. To ensure that actions are followed through you need to plan and execute a change communication strategy.

Helping Pepsi pivot toward online retail

Traditional businesses are often more focused on the physical assets that brought past success. But companies need to adapt to the new online retail opportunities and threats to survive.

How to Secure Your Software Supply Chain

Open-source modules that we download have full access to our machines. Hackers are using this to steal data, delete files, and ransom companies. Given the risks, teams need to identify ways that they can protect themselves.

How Verizon has embedded customer centricity across the organization

A case study on how Verizon changed their culture and how they work to embed the customer at the heart of all of their decisions.

How Liberty Insurance approached their tech stack modernization

Liberty Insurance recognized the need to have a scalable platform for their business - but the legacy tech held them back. To achieve this they needed a new stack and new ways of working.