Jim coaches Product leaders and teams in early stage startups, tech companies and Fortune 100 corporations. He is a Silicon Valley veteran having sold a company and gone IPO along with some false starts.
He graduated from Stanford University with a BS in Computer Science and currently lectures in Product Management at the University of California at Berkeley.
Past Talks
16 May 2024
The panel explores the significant challenges that UX and product professionals face, particularly in securing executive buy-in for user research and what non-UX executives are looking to see. It delves into the importance of aligning UX strategies with business objectives, demonstrating the tangible impact of user experience on key performance indicators, and leveraging design-driven growth for competitive advantage.
Each person shares their journey and thinking in building a robust UX research operation within a large corporation, emphasizing the critical role of data in demonstrating the business value of UX efforts. The discussion includes practical advice on measuring and presenting UX outcomes to align with executive priorities, the importance of continuous iteration, data-driven design decisions, and integrating UX research throughout the product development lifecycle.
Whether you're a UX professional seeking to elevate your impact across the org, or a product or business leader aiming to harness the power of design, this panel offers essential insights for achieving alignment and driving significant business outcomes.
UXDX Community: USA Series: Design Process 2022
9 November 2022
There's no point creating something that no one wants...yet, many teams skip doing Product Discovery with customers. I explain how to take smart risks during Discovery that can extract deeper insights from users. The focus is on concrete tips to craft and design experiments that make for more actionable user interviews that are quicker to deploy and analyze.