Hannah Chaplin

Hannah Chaplin

Director, Feedback & Mobile

Pendo

Pendo

Hannah is a focused and efficient leader who brings intelligence and creative thinking along with a positive attitude to her work.
She has a unique natural ability to ask the right questions and the tenacity to follow through with any required action. She keeps an excellent level of communication between the team and clients. Even when she is dealing with unreasonable demands by clients, she stays level-headed while giving concessions when needed. These are just a few of the reasons so many of her colleagues highly recommend her for any role or project.
She is currently the Director of Feedback and Mobile at Pendo. Before that, she was the Director of Pendo Feedback and prior to that, their Director of Product Management. She joined Pendo after they acquired her previous company, of which she was the CEO and Co-Founder. She has founded and co-founded a number of other companies including Ionic Melon Limited, where she was also the Owner, OrderHarmony, where she was also COO, and finally Team Nomad, where she was also the Head of Projects. She also spent two years as a Consultant at SeedCloud.
Hannah graduated from Open University with Honors. She earned her Bachelors in Social Sciences with Economics. She is also certified in Pendo Essentials and Hubspot Inbound. She has also volunteered her free time for organizations including Bradfield Parish Council and STEMNET. She enjoys inspiring and encouraging children to participate in technology projects as they explore the creative use of technology.

Past Talks

Enabling the Team

Moderated by Hannah Chaplin, join us for this interactive discussion on the role of a product manager withing product teams. Pulling from their experiences Leonard, Jason & Fanny will talk through their learnings, best practices and suggestions on where product managers should sit that have worked for their businesses to ensure great products and happy teams.

Jason Knight
Jason Knight

Product Director

DueDil

DueDil
 
Leonard Kongshavn
Leonard Kongshavn

Global Product Lead

Google

Google
 
Hannah Chaplin
Hannah Chaplin

Director, Feedback & Mobile

Pendo

Pendo
 
Fanny Krebs-Pinto
Fanny Krebs-Pinto

Product Manager

Doctolib

Doctolib
 
Enabling the Team

The biggest myth about getting buy-in from a stakeholder is that you need data and logic to make your case. It takes just one stakeholder to sway the desired outcomes of a product in the wrong direction. Early identification and engagement of key stakeholders are critical to the success of any product.
Moderated by Hannah Chaplin, this session will provide new insights and tips on how they manage stakeholders.

Kay Schnittker
Kay Schnittker

Director Engineering

InnoGames

InnoGames
 
Hannah Chaplin
Hannah Chaplin

Director, Feedback & Mobile

Pendo

Pendo
 
Patrizia Bertini
Patrizia Bertini

Associate Director of Design Operations

Babylon

Babylon
 
Kevin Duggan
Kevin Duggan

Director of Engineering

Qualio

Qualio