Teresa is a passionate and empathetic technology executive with over 15 years overseeing global product and user experience teams. Teresa has diverse experience leading product management, product design, research, strategy and innovation in B2B and B2C markets.
Teresa is currently the Director of Product and UX at TreviPay, where she drives product vision, strategy and user experience for a B2B financial technology SaaS platform. She is also the Founder and CEO of Lucid Startup Consulting, a firm focused on advising strategy and vision for start-up organizations.
Teresa is passionate about giving back to the community and currently sits on the Corporate Advisory Council for Central Exchange. She also sits as an Advisor on DevStride, a strategic enterprise agile planning solution that provides flexible modeling, disciplined process, and deep insight to its users.
Teresa has a passion for learning and completed an Executive Education program focused on Product Strategy at Northwestern University’s Kellogg School of Management and is currently finishing her Executive MBA at Rockhurst University and her Master of Science in Integrated Innovation for Products and Services at Carnegie Mellon University.
Prior to her role at TreviPay, Teresa led product strategy for Service Management Group, a customer experience solution focused on loyalty, text analytics, and social feedback. She has also held several product leadership roles in healthcare technology at Netsmart Technologies, electronic imaging at Lexmark, formerly Perceptive Software and financial technology organizations H&R Block and DST Systems.
Is there a formula to ensure an efficient team? Is there a way where you can ensure teams are motivated, efficient and continue to ship great products?
In this interactive session, our speakers will talk through best practices that have worked for their businesses when building great products and happy teams including.
- How to make the best of T-Shaped skills
- Building teams in the right way, from performance to upskilling
- Is there an ideal team makeup? Does one size fit all or how to know what's right for you?
Most organisations have based their have based their design thinking process from Stanford's school or using Google and Jake Knapp’s 5-Day process from the book “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days”.
However, 5-day sprints have its challenges ranging from stakeholder approval, high costs, loss of productive time and remote work team collaboration. The Product & UX team from TreviPay created a hybrid methodology and condensed this process to 2 hours which has allowed for more positive outcomes including better stakeholder support, focused problem statements, and ability to conduct multiple design sprints in a week. In this session, Teresa will talk through:
- How the team at TreviPay determined that 2 hours is the optimal length for a remote Design Sprint;
- How to train your full product team to run design sprints;
- The tools and step-by-step guide on building your own 2 hour design sprint; and
- Future process improvements Teresa can foresee