Pamela Mead

Pamela Mead

Global VP of Design

SumUp

SumUp

Pamela joined SumUp in fall 2019 to head up Design – Product, Brand and User Research – with global responsibility. Since joining she has started building user research as a foundational practice for all product, marketing and design work; and laying the narrative for SumUp’s UX strategy.
Pamela has spent the last 15 years building design teams and practices in companies as diverse as Delivery Hero, HERE Technologies, Telefonica, and Yahoo!. Her work has always focused on working with emerging technologies to create meaningful products and services that have a positive impact on people’s lives. She is a passionate leader who empowers teams to finding ways to solve the right problems in ways that delight through their simplicity, effectiveness and integrity
As a design executive, Pamela has brought customer focus to innovation and agile product development practices, working in areas that include connected cars, urban mobility, video and communication services, financial services, and health care. She is currently exploring the intersection between design, research and data. She believes it is essential that designers participate deeply in building new practices that incorporate design ethics, as well as social and cultural implications in anticipating the future(s) we are creating.

Upcoming Talks

Enabling the Team

Friction can occur even when teams have the same intended outcome. How do you make change happen when a project seems to be tied down with weights in terms of pushing forward and the obstacles as big as everest.
This panel will provide a candid discussion with peers who will share what has worked for them for building great culture and process and why the two together are key to progress.

Mamuna Oladipo
Mamuna Oladipo

VP of Product

Shopify

Shopify
 
Pamela Mead
Pamela Mead

Global VP of Design

SumUp

SumUp
 
Betina Evancha
Betina Evancha

VP of Product Management

Peloton Interactive

Peloton Interactive
 
Product Direction

Conways law states that organizations produce software that matches the organizational structure. Therefore the structure chosen affects an organization's success in carrying out its strategy and objectives to achieve maximum performance. In this session, Pamela will discuss what the leadership at SumUp looks for when planning around the organizational structure, and how the thinking and approach have evolved in the last 3 years:

- The impact of an organizations stage of development and organizational philosophy
- Moving from product-centric to customer-centric: the Evolution of SumUp from when I joined to what it is becoming today
- Org details that can make a difference in creating cohesive impact: Brand at SumUp

Pamela Mead
Pamela Mead

Global VP of Design

SumUp

SumUp
 

Past Talks

Enabling the Team

A common trap many leaders fall into when scaling a high growth company is the mentality of 'we'll worry about building better team culture later'. However instead, those 'temporary' bad processes are firmly cemented into the foundations of the business itself.
Moderated by Matti Klasson, this panel will discuss what tactics their teams and companies have used to both grow their teams in tandem with their product for maximum benefit

Matti Klasson
Matti Klasson

Head of Engineering Management

Nordic Entertainment Group

Nordic Entertainment Group
 
Seiya Ohta
Seiya Ohta

VP User Experience

Trustly

Trustly
 
Yolanda Martin Olivas
Yolanda Martin Olivas

Director of Platform Ecosystem Design

Kaluza

Kaluza
 
Pamela Mead
Pamela Mead

Global VP of Design

SumUp

SumUp
 

Distinguishing product objectives from business objectives is crucial in making sure your product delivers for your end users.

  • How do you keep your product objectives aligned with ever changing business needs?
  • How do you ensure that your product teams don't have their hands tied?
    Moderated by Snjezana Momic, join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.
Pamela Mead
Pamela Mead

Global VP of Design

SumUp

SumUp
 
Pete Anderson
Pete Anderson

Chief Product Officer, Transformation Practice

Keyot

Keyot
 
Snjezana Momic
Snjezana Momic

Product Director

Oxygean

Oxygean
 
Enabling the Team

As companies grow in scale with distributed teams around the world it is important to have embedded designers and researchers in your organisation. Keeping momentum, alignment and customer focus to maximise business outcomes requires scaling practices, frameworks and community.
Join Pamela as she shares her journey in leading the scaling of design within SumUp.

Pamela Mead
Pamela Mead

Global VP of Design

SumUp

SumUp