Jasper Wu

Jasper Wu

Chief Experience Officer

U-Next

Jasper is the CXO that leads the CX department at U-NEXT where he leads a team of researchers, designers, product owners, and customer specialists who create the all-in-one entertainment service in Japan. He helps the organization to explore a suitable development flow and create a customer-centered product design culture. Jasper is passionate about customer-centered product development, customer insight, data analysis, design thinking, and design sprint. In 2019, he published a book about design thinking and the mindset of it in Japan. Jasper is also the co-founder of creativemashimashi, a design studio that educates design thinking and helps organizations to solve problems, and leads the design sprint community in Japan.

Upcoming Sessions

UXDX APAC 2021Wednesday 3rd March (UTC)
On-Demand

12:00 AM - 12:00 AM (UTC)

Creating A CX Culture Through Design Sprints @ U-Next

Ideate, Validate and Design

UXDX apac 2021

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