Daniela Jorge has a history of success unlocking the business value of design across industries, including marketplaces, ecommerce, and multisided platforms serving a broad range of users.
In her role as Chief Design Officer at Capital One, Daniela leads an organization of several hundred designers supporting Capital One's mission of helping customers succeed by bringing ingenuity, simplicity, and humanity to banking. She was previously the Chief Design Officer at PayPal and VP of Design at AT&T.
She serves on the board of directors of Mr. Cooper Group (NASDAQ: COOP), BayBrazil, is a board advisor at Loft, and a distinguished advisor and founding member of the Design Executive Council.
Daniela graduated with an MFA in Computer Graphics and a BFA in Industrial Design from Rochester Institute of Technology.
Upcoming Talks
13 May 2025
Join Alex Burke as he interviews Daniela Jorge, Chief Design Officer at Capital One as she discusses the transformative journey of building world-class design organizations at some of the world's most iconic brands, including how today, design is helping drive meaningful value for both Capital One and its 100+ million customers. Daniela will share insights into aligning design initiatives with broader organizational strategies. This session will explore how design intersects with business-critical functions, ensuring a cohesive approach to product development and organizational growth that is customer-backed and grounded in business priorities.
Key Discussion Points:
Understanding the strategic role of design in product development
Aligning design initiatives with company-wide business goals
Leveraging UX and design to drive business transformation
Examples of successful design integration throughout Daniela's career and up to now - what’s worked and what hasn’t
Best practices for creating a unified design strategy that resonates across the organization
