Daniela Jorge has a history of success unlocking the business value of design across industries, including digital marketplaces, ecommerce, and cross-functional platforms serving a broad range of users.
As Chief Design Officer at Capital One, Daniela leads the strategy and advancement for bringing insightful, human-centered and data-informed design decisions to the products, platforms and experiences across Capital One. She works across the company to advance a deep understanding of customers and associates to help envision and deliver on the future of Capital One experiences. She was previously the Chief Design Officer at PayPal and VP of Design at AT&T.
She also serves on the board of directors of Mr. Cooper Group and is a board advisor at Loft and distinguished advisor and founding member of the Design Executive Council.
Upcoming Talks
13 May 2025
Join Alex Burke as he interviews Daniela Jorge, Chief Design Officer at Capital One. This session will unpack Daniela's perspectives on building world-class design organizations at some of the world's most iconic brands.
It will dive into how design at Capital One is helping drive meaningful value for the company and its 100+ million customers, and share Daniela's thoughts on aligning design initiatives with broader organizational strategies.
The session will also explore how design collaborates with business-critical functions to ensure a cohesive approach to product development and organizational growth that is customer-backed and grounded in business priorities.
Key Discussion Points:
- Understanding the strategic role of design in product development
- Aligning design initiatives with company-wide business goals
- Leveraging UX and design to drive business transformation
- Examples of successful design integration throughout Daniela's career and up to now - what’s worked and what hasn’t
- Best practices for creating a unified strategy for design that resonates across the organization
