Christina Goldschmidt is an award-winning design leader who is known for transforming product design teams to work at enterprise scale. She has a proven track record of fostering cultures that drive both business and social impact by unlocking the power of data. Before joining Warner Music Group as their VP of Product Design, Christina spent 25 years gaining cross-functional experience driving digital innovation including at Fortune 500 companies like Etsy, Accenture, Morgan Stanley, American Express, Omnicom Media Group, The Discovery Channel and others. She is an advocate for mental health and works to help managers lead from a place of authenticity. Christina is a board advisor and founding member of the Design Executive Council. Christina received her MBA from NYU Stern, where she is also an Adjunct Professor, and holds a B.S. in design from Rensselaer Polytechnic Institute.
Upcoming Talks
13 May 2026
AI agents are already writing code, generating designs and even testing interfaces. But as synthetic users and AI developers enter the loop, who are we really designing for?
In this fiery debate between Dana Lawson and Christina Goldschmidt, we will explore the provocative question at the heart of every product team’s future: does human-centered design still matter when your users are increasingly non human, or do we need a new discipline that is explicitly agent-centered?
Challenges
● Balancing human-centered design with AI-driven efficiency
● Avoiding “synthetic bias” when testing or designing with AI personas and agents
● Redefining collaboration between design and engineering as AI builds and evaluates for us
● Deciding when to optimise for human understanding vs agent interpretation
Key Learnings
● What “synthetic users” really mean for UX, DX and product strategy
● How to design ethically and intelligently when the feedback loop includes AI agents
● Why the human perspective remains irreplaceable in experience design, even in an agent-centric world
● How to treat agents as a new class of stakeholder without losing sight of the humans they ultimately serve
Past Talks
What does modern leadership look like in an era defined by economic uncertainty, AI, and shrinking career ladders? Join Cindy Chastain and Christina Goldschmidt as they reflect on how leadership has changed in the last few years and discuss the emotional realities of leading teams today, the burnout of leadership navigating uncertain waters, why hiring is fundamentally changing, and how mid-level and junior talent can adapt and grow in a market that’s no longer predictable. Whether you're managing teams or aiming to move into leadership, this session will help you understand how to stay relevant, resilient, and ready for the next shift.
13 May 2025
Christina Goldschmidt will talk about how her team has integrated design deeply into Warner Music Group’s product lifecycle, transforming their approach to product development. From discovery to iteration, Christina will share how they’ve overhauled their processes by embedding a design lens across cross-functional teams. This talk will explore the challenges of introducing new workflows, the critical role of design systems, and how Christina’s team is experimenting with stakeholder management and design thinking to drive product strategy and transformation. Attendees will leave with insights on how to apply a design-first approach to product strategy and execution within complex organizational structures.