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UXDX · 03 Sep, 2024

UXDX Community:Enhancing User Experience: Reducing Friction in E-Commerce Checkout and Prioritising People in an AI-Driven World

Date

03 Sep, 2024

16:00 - 17:00

Venue

Online

Format

Online

UTC

From

Register

Where product, design and engineering people meet to learn from real work.

An online series bridging the gap between Product, UX, Design and Dev to build better products, faster together.

Expect real case studies, candid lessons and a room of peers working through similar product-delivery challenges.

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UXDX

Community event team

Agenda

Tue3 Sep

16:00

How to Keep People the Focus in an AI-Centric World

UX teams across the globe are wrestling with the increase in attention on GenAI technologies. But how do we ensure this technology only alters the human experience for the better? Lean on these basic principles to help both your UX'ers and cross-functional teams improve the human experience with AI.

Watch

Katie Schmidt

Lead User Experience Researcher

ServiceNow

Tue3 Sep

16:30

UX Improvements to Reduce Customer Friction in Online Checkout

As e-commerce space is advancing, there’s more to winning over frictionless checkout. with 5 years of working experience in eCommerce design, Shantelle has gaining insights on how to make the most effective online checkout. In this talk, Shantelle will share the lights on checkout abandonment, UX dark patterns in eCommerce, and UX design strategies to enhance online shopping experiences.

Watch

Shantelle Liu

eCommerce UX Designer

Zoom

16:00

How to Keep People the Focus in an AI-Centric World

UX teams across the globe are wrestling with the increase in attention on GenAI technologies. But how do we ensure this technology only alters the human experience for the better? Lean on these basic principles to help both your UX'ers and cross-functional teams improve the human experience with AI.

Watch

Katie Schmidt

Lead User Experience Researcher

ServiceNow

16:30

UX Improvements to Reduce Customer Friction in Online Checkout

As e-commerce space is advancing, there’s more to winning over frictionless checkout. with 5 years of working experience in eCommerce design, Shantelle has gaining insights on how to make the most effective online checkout. In this talk, Shantelle will share the lights on checkout abandonment, UX dark patterns in eCommerce, and UX design strategies to enhance online shopping experiences.

Watch

Shantelle Liu

eCommerce UX Designer

Zoom

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