How to Keep People the Focus in an AI-Centric World

03 Sep16:00 – 16:30 UTCStage: Main StageTalk

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UX teams across the globe are wrestling with the increase in attention on GenAI technologies. But how do we ensure this technology only alters the human experience for the better? Lean on these basic principles to help both your UX'ers and cross-functional teams improve the human experience with AI.

Speaker

Katie Schmidt

Katie Schmidt

Lead User Experience Researcher

ServiceNow