Shantelle Liu

Shantelle Liu — eCommerce UX Designer at Zoom. Talks and sessions delivered at UXDX.

Shantelle Liu

eCommerce UX Designer

I am a UX and UI designer who applies human-centered methods and appealing visual design to tell the story of a brand. My unique background in journalism and visual design allows me to tackle challenges with an analytical, pixel-perfect, and creative approach.

Past talks

2 talks · 2 events

2024

UXDX Community: Enhancing User Experience: Reducing Friction in E-Commerce Checkout and Prioritising People in an AI-Driven WorldSept 2024

UX Improvements to Reduce Customer Friction in Online Checkout

As e-commerce space is advancing, there’s more to winning over frictionless checkout. with 5 years of working experience in eCommerce design, Shantelle has gaining insights on how to make the most effective online checkout. In this talk, Shantelle will share the lights on checkout abandonment, UX dark patterns in eCommerce, and UX design strategies to enhance online shopping experiences.

Shantelle Liu

2022

UXDX Community: USA Online SeriesDec 2022

UX Localization: Design for the global audience

As we are in a global market, there’s more to winning over international audiences than just translating text into another language or simply updating UI components. Localizing your user experience design is about adapting international products for a specific region to create relevant and appropriate experiences for users. With experience in UX/UI design and visual design for the global audience, Shantelle Liu will share the matters, the definition, and the best practice of localizing user experience design.

Shantelle Liu