The Future of UX Research: Proving Value, Democratization, and Collaboration in 2025

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Panel

The Future of UX Research: Proving Value, Democratization, and Collaboration in 2025

25 Feb, 9:30 am - 10:00 am (America/Los_Angeles) - Main Stage

25 Feb, 17:30 - 18:00 (UTC)

Continuous Research
UXDX Community: San Francisco 2025

As organizations face growing pressure to deliver measurable impact, UX research must evolve to prove its value, adapt to democratized processes, and leverage AI to foster collaboration across teams. Join leaders from Uber, Sephora, and Square as they explore the challenges and opportunities shaping UX research in 2025. Key topics the panel will explore include;

  • Discover how to effectively demonstrate the value of UX across teams, leveraging AI to align with business goals
  • Explore the balance between democratizing UX research and maintaining high-quality insights
  • Learn actionable strategies to foster collaboration between research, design, and product teams for impactful outcomes.
  • Panel will be moderated by Optimal Workshop CEO Alex Burke.
Andrew Birgiolas

Andrew Birgiolas, Head of Product Design & Research,Sephora

Joann Wu

Joann Wu, Vice President, Global Head of Design,Uber

Duaa Gettani

Duaa Gettani, Senior UX Researcher,Square

Alex Burke

Alex Burke, CEO,Optimal Workshop