Tyler is a senior UX researcher at SAP, focusing on research across enterprise applications. She previously worked at IBM, where she led research on a variety of products ranging from enterprise hardware and firmware to operating systems to software networking. Her self-proclaimed research specialty is (in)validating product ideas — shutting down projects where research indicates there would be little to no value to users and the business.
Upcoming Talks
Learning to say no is crucial for researchers. While navigating power dynamics and UX maturity may make it intimidating, it's time to assert ourselves in driving product strategy. I'll cover when and how to decline ambiguous projects, provide tactics for delivering unwelcome news to stakeholders, and empower you to find your voice.