Sarah Skold

Sarah Skold — Scrum Master at Genworth. Talks and sessions delivered at UXDX.

Sarah Skold

Scrum Master

I am passionate about IMPROVEMENT. Improvement of individuals, improvement of systems, improvement of experiences, improvement of organisations, and improvement of the world we live in. I thrive on problems that need to be solved, inefficient processes that could be so much better, and people that need that little bit of encouragement or skill building to be their best selves.

Past talks

1 talk · 1 event

2023

UXDX Community: Winning Feedback and Solutions for Design InnovationMar 2023

Turning Whingers into Winners - Stop whinging and engage stakeholders with customer feedback to drive positive outcomes!

There’s nothing worse than a whingey little baby! Besides, perhaps, a whingey product person or stakeholder. Look, we all whinge, it’s human nature. But it can interfere with being able to accept relevant feedback and driving to positive product outcomes. Join Sarah and Alex as we explore how whingey stakeholders can be turned into winners! By helping them understand the nature of feedback, how to assess and share that feedback, and what happens after that. C’mon! Don’t be a whingey little baby… Take action!

Sarah Skold