Turning Whingers into Winners - Stop whinging and engage stakeholders with customer feedback to drive positive outcomes!

Talk

Turning Whingers into Winners - Stop whinging and engage stakeholders with customer feedback to drive positive outcomes!

Product Direction
UXDX Community: Winning Feedback and Solutions for Design Innovation 2023

There’s nothing worse than a whingey little baby! Besides, perhaps, a whingey product person or stakeholder. Look, we all whinge, it’s human nature. But it can interfere with being able to accept relevant feedback and driving to positive product outcomes.

Join Sarah and Alex as we explore how whingey stakeholders can be turned into winners! By helping them understand the nature of feedback, how to assess and share that feedback, and what happens after that. C’mon! Don’t be a whingey little baby… Take action!

Sarah Skold

Sarah Skold, Scrum Master,Genworth