Rebecca Goodman is the Chief Digital Officer for the FDIC. She is a technologist with a background in engineering, user experience, and digital service delivery. Rebecca is passionate about using technology, data, and design to increase access to agency services and products, while improving interactions between government and the people it serves. She strives to deliver exceptional digital experiences that are accessible, inclusive, and equitable. Prior to her arrival at the FDIC, Rebecca was at the Securities and Exchange Commission where she worked on user experience and compliance across the agency’s digital properties. Before the SEC, Rebecca worked at a variety of government agencies, streamlining web and digital media experiences through data analysis, empathy, and engineering.
Rebecca is active in both the open-source and civic tech spaces. She contributes code to open-source projects, and plans training events + meet ups for her peers in civic tech with a focus on learning from each other and fostering connections. All of this feeds into her love of cultivating a positive environment where people can grow and excel. Rebecca was born and raised in DC and Northern Virginia. She holds a Master’s in Software Engineering
from Virginia Tech and a Bachelor’s degree from Purdue University. When not in front of her computer, Rebecca enjoys mixing beats and spinning house music; running ultramarathons; and searching for DC’s best tacos.
Rebecca in Northern VA with her family and two dogs.
Past Talks
17 May 2024
In this insightful talk, Rebecca will share her journey of initiating and scaling UX from scratch within a regulatory institution. She'll dive into the challenges and successes of establishing a UX practice in an environment historically driven by regulations rather than user-centric design. Drawing on her experience in engineering, user experience, and digital service delivery, Rebecca will discuss strategies for building a UX framework that not only serves the needs of a complex organization like the FDIC but also sets a precedent for larger banking institutions globally. Expect a deep dive into the process of overhauling systems, integrating new practices, and managing change in an organization working in silos, all while still assembling a team and implementing vital digital tools.