Product development nut. I love wrangling complex problems and answering the why with qual/quant data.
Past Talks
Product Direction
Main Stage
As John gets settled into his new product enablement role at Toast, he will discuss his reassessment of his own principles when it comes to operations, enablement, and generally helping others. Areas of focus for his talk will include how to build:
- Happy teams, happy customers
- Principles before process
- Partners, not stakeholders: Co-designing change experiments with others
- A force-multiplier: Trust = (Credibility + Reliability + Empathy)/Apparent self-interest
- Safe-to-fail experiments and operationalize
19 August 2022
Continuous Delivery
Main Stage
This panel will focus on individual, product and company approaches to prioritisation.Each panelist will discuss a few different prioritisation frameworks and approaches taken by each panelist. This panel will help you to understand best practices with how organisations tend to actually function so you can put learning into practice right away.
