John Cutler

John Cutler

Senior Director, Product Enablement

toast

toast

Product development nut. I love wrangling complex problems and answering the why with qual/quant data.

Past Talks

Product Direction
Main Stage

As John gets settled into his new product enablement role at Toast, he will discuss his reassessment of his own principles when it comes to operations, enablement, and generally helping others. Areas of focus for his talk will include how to build:

  • Happy teams, happy customers
  • Principles before process
  • Partners, not stakeholders: Co-designing change experiments with others
  • A force-multiplier: Trust = (Credibility + Reliability + Empathy)/Apparent self-interest
  • Safe-to-fail experiments and operationalize
John Cutler
John Cutler

@johncutlefish

Senior Director, Product Enablement

toast

toast
 

19 August 2022

Continuous Delivery
Main Stage

This panel will focus on individual, product and company approaches to prioritisation.Each panelist will discuss a few different prioritisation frameworks and approaches taken by each panelist. This panel will help you to understand best practices with how organisations tend to actually function so you can put learning into practice right away.

Vincent Feeney
Vincent Feeney

@doublethought

Manager, Product Design

Zendesk

Zendesk
 
John Cutler
John Cutler

@johncutlefish

Senior Director, Product Enablement

toast

toast