UX Improvements to Reduce Customer Friction in Online Checkout
Talk
UX Improvements to Reduce Customer Friction in Online Checkout
Continuous Design
UXDX Community: Enhancing User Experience: Reducing Friction in E-Commerce Checkout and Prioritising People in an AI-Driven World 2024
As e-commerce space is advancing, there’s more to winning over frictionless checkout. with 5 years of working experience in eCommerce design, Shantelle has gaining insights on how to make the most effective online checkout. In this talk, Shantelle will share the lights on checkout abandonment, UX dark patterns in eCommerce, and UX design strategies to enhance online shopping experiences.
Shantelle Liu, eCommerce UX Designer,Zoom
