Team Downsized: How Do You Move Forward?

Talk

Team Downsized: How Do You Move Forward?

Continuous Design
UXDX USA 2023
Slides

When all your processes are made for large teams and embedded resources, what do you do when the team you've built has been pulled from underneath you? In this session, Kevin will discuss the growth of his team at Glovo and the approach taken post-forced downsizing - a time when research & experimentation are arguably most needed during a time of unchartered territory. Kevin will discuss the growth, the downsizing, lessons learnt and positive hindsights. With a goal of giving you the tools needed to show more empathy and make your UX team a strategic arm of business growth and maturity.

Kevin Hawkins

Kevin Hawkins, Former Global UX Director,Glovo