Tristan Charvillat
Tristan Charvillat — VP, Design & Customer Engagement at BlaBlaCar. Talks and sessions delivered at UXDX.
VP, Design & Customer Engagement
Tristan Charvillat is a Design leader and mentor who lives and works in Paris. Currently serving as VP of Design & Customer Experience at BlaBlaCar where he leads a 30+ multifaceted team responsible for Product Design, User Research, Branding, Product Marketing & CRM.
Past talks
2 talks · 1 event
Frameworks: When, Why, And When To Move On
We’ve heard them all - Double Diamond, Basecamp Cycles, Intercom Product Management, Lean Canvas, Scrum, the list goes on. But what does frameworks mean for the individual person; the team; for the organisation? This panel will discuss the value of “trendy” vs valuable long-term approaches for when it comes to framework implementation and ongoing management including; - How individuals can adapt to the new frameworks seamlessly - Adapting the team, processes and company culture - One size does not fit all - how to prepare accordingly - Challenges to look out for
Alignment Through Design
As the VP for Design & Customer Experience, Tristan oversees multiple teams with one obsession: blur the lines between Product, Brand and Marketing. His superpower: a Product Design Framework In this talk, Tristan will share the rationale and specifics of the BlaBlaCar's Framework that drives cross-functional team alignment, project progression rhythm and a cohesive end-to-end experience. He will touch on: • What's so great with a cross-functional Framework • BlaBlaCar's Framework steps and special features • Learning and challenges to rollout a Framework