Richard leads Innovation and Experience Design at EY Studio+ Ireland, EY’s global customer and growth practice. Working at the intersection of business strategy, experience design, communications and digital entrepreneurship, he has over 20 years experience leading the conceptual development of new content, products, and services. A proven entrepreneur and innovator he was the co-founder and CEO of the award winning digital media company Studio POWWOW. His skillset spans from storytelling to service design to product innovation and strategy. At EY Studio+, he has led design innovation and customer transformation initiatives across government, finance, energy, transport, and media, helping organisations reimagine how they build and deliver products and services. More recently, Richard has been integrating AI tools into client and team workflows to drive better outcomes and increase success rates. As someone who has navigated both startup and enterprise landscapes, Richard brings a grounded perspective on the emotional and strategic realities of modern product building.
Upcoming Talks
UXDX Community: In-Person and Live-streamed from Dublin 2025
15 October 2025
What does modern product building look like in an era defined by economic uncertainty, AI, and shrinking career ladders? Join the panelists as they reflect on how creating products has changed in the last few years and discuss the emotional realities of building products today, the burnout of leadership navigating uncertain waters, why hiring is fundamentally changing, and how mid-level and junior talent can adapt and grow in a market that’s no longer predictable. Whether you're managing teams or aiming to move into leadership, this session will help you understand how to stay relevant, resilient, and ready for the next shift.
