Jennifer Cardello

Jennifer Cardello

VP of UX & Research

Fidelity Investments

Jen has spent over 20 years helping organizations optimize human-centered design to deliver customer value and gain business advantage. Formerly of Nielsen Norman Group and athenahealth, she currently heads Fidelity’s User Experience Research & Insights team. Her expertise is in human factors, product design strategy, experience measurement, and scaling design and research capability across large agile organizations through the creation of systems and frameworks.

Upcoming Sessions

UXDX Europe 2020Wednesday 7th October

20:00 - 20:30 (30 minutes)

Scaling UX Research

Continuous Research

UXDX europe 2020

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