Scaling UX Research

06 Oct19:00 – 19:30 UTCTalk

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How to deliver research and scale research capability across a large agile organization of hundreds of product and feature teams.
In this talk Jennifer and Kelsey from Fidelity Investments will focus on 3 key components:

  • Research framework
  • Organisational design
  • Research democratisation

Speakers

Jennifer Cardello

Jennifer Cardello

VP and Head of UX Research & Insights, Fidelity Investments

Kelsey Kingman

Kelsey Kingman

Principal User Researcher