Design Specialist vs Generalist: How to Manage handovers and bottlenecks on workload

07 Oct14:25 – 14:55 UTCStage: Main StagePanel

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While agile started out in development and we are well versed - the UX side is more recent. How are companies managing the discovery, delivery overlap handover and knowledge of the customer throughout the team? Moderated by Patrick Mooney, this session will discuss various approaches within teams and what are the benefits and disadvantages.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.

Speakers

Jennifer Cardello

Jennifer Cardello

VP and Head of UX Research & Insights, Fidelity Investments

Kelsey Kingman

Kelsey Kingman

Principal User Researcher

Patrick Mooney

Patrick Mooney

Director of User Experience