Connor Joyce is the author of "Bridging Intentions to Impact" and a Senior User Researcher on the Microsoft Copilot Team, where he is advancing the design of AI-enhanced features. Passionate about driving meaningful change, Connor advocates that companies adopt an Impact Mindset, ensuring that products not only change behavior to satisfy user needs but also drive positive business outcomes. He is a contributor to numerous publications, advises emerging startups, and lectures at the University of Pennsylvania. Based in Seattle, Connor enjoys exploring the outdoors with his dog, Chai, and is a local community builder.
Past Talks
19 May 2025
As AI becomes embedded into every digital product, many teams face a common challenge: building AI-enhanced features without a cohesive strategy, resulting in fragmented experiences and confused users. In this talk, Connor Joyce draws on insights from Microsoft Copilot, LinkedIn, and Google Gemini to propose a new approach: shifting from traditional design systems to “interaction systems” a scalable, adaptable model for designing AI-integrated experiences.
This talk will unpack the patterns emerging across AI products, explore how to align user intent with interaction modes, and offer a practical decision framework for teams to ensure coherence across rapidly evolving features. You’ll walk away with actionable insights to guide your team through the next phase of product development—where AI is not a feature, but an experience layer.