Connor Joyce is the author of "Bridging Intentions to Impact" and a Senior User Researcher on the Microsoft Copilot Team, where he is advancing the design of AI-enhanced features. Passionate about driving meaningful change, Connor advocates that companies adopt an Impact Mindset, ensuring that products not only change behavior to satisfy user needs but also drive positive business outcomes. He is a contributor to numerous publications, advises emerging startups, and lectures at the University of Pennsylvania. Based in Seattle, Connor enjoys exploring the outdoors with his dog, Chai, and is a local community builder.