CommunityOnline

UXDX · Jan 25, 2023

UXDX Community:Rolling Research and Customer Feedback

Date

Jan 25, 2023

20:00 - 20:30

Venue

Online

Format

Online

UTC

From

Register

Where product, design and engineering people meet to learn from real work.

An online series bridging the gap between Product, UX, Design and Dev to build better products, faster together.

Expect real case studies, candid lessons and a room of peers working through similar product-delivery challenges.

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UXDX

Community event team

Agenda

Wed25 Jan

20:00

The power of customer feedback for a successful product roadmap

"How to truly embed your customers' feedback into your product's roadmap"
A lot of times, product roadmaps are built on what product managers believe should be changed. Most of the time, product future changes are built only on how customers behave on the company's website or app. These actions are direct. What if I tell you that what really matters is what people say when "the door is closed"? Indirect feedback is what can truly change your product or help you think of your next innovation. Indirect mentions and conversations on the open web and show your product or service's true colors, especially on non-traditional places such as Reddit, forums, etc. This type of feedback is what will lead you to build a successful product roadmap based on what your target audience really wants.

Wed25 Jan

21:00

Watch

What is a Rolling Research program?

Michele Ronsen

Founder and CEO

Curiosity Tank

Join us to learn about the types of user research questions these programs explore, with what kinds of participants, and how stakeholders are involved. Learn about rolling research program benefits and drawbacks, similarities and differences across programs, and how to evaluate if this rapid research approach might make sense for your organization.

20:00

The power of customer feedback for a successful product roadmap

"How to truly embed your customers' feedback into your product's roadmap"
A lot of times, product roadmaps are built on what product managers believe should be changed. Most of the time, product future changes are built only on how customers behave on the company's website or app. These actions are direct. What if I tell you that what really matters is what people say when "the door is closed"? Indirect feedback is what can truly change your product or help you think of your next innovation. Indirect mentions and conversations on the open web and show your product or service's true colors, especially on non-traditional places such as Reddit, forums, etc. This type of feedback is what will lead you to build a successful product roadmap based on what your target audience really wants.

21:00

What is a Rolling Research program?

Michele Ronsen

Founder and CEO

Curiosity Tank

Join us to learn about the types of user research questions these programs explore, with what kinds of participants, and how stakeholders are involved. Learn about rolling research program benefits and drawbacks, similarities and differences across programs, and how to evaluate if this rapid research approach might make sense for your organization.

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