UXDX Community:Empathy-Driven Design: AI, Emotional Intelligence, and the PM-UX Partnership

This session will delve into the intersection of AI and emotional design, exploring how artificial intelligence can be harnessed to understand, interpret, and respond to user emotions. Attendees will gain insights into creating more empathetic and engaging user experiences through advanced emotional intelligence technologies.

Are you a Product Manager struggling to collaborate with your designer? Are you a Product Manager that feels the UX team is slowing things down? Do you feel that designers are complicating things? Are you struggling to get the value which a designer might have to offer?

If answer to any of the above is yes, I might be able to help you and our lovely Designers out there.
Join me in this journey filled with bumpy ride, ups and downs, breakdowns and disagreements to eventually, delivering something that changed our mindset forever - Designer and Product Managers - A match Made in Heaven.

In this session, I take a real life example of delivering our first payment Wallet for AirAsia Super app, and also use this example as a journey to show the different stages of collaborating with designers to deliver an amazing product.