UXDX Community:Amsterdam

Driving change within an organisation, no matter how big or small can be difficult. Oftentimes it's not just about a bottom up or top down approach. You need to understand the emotions and behaviours that trigger action and win over change.

In this session John Buckley delves into the different UX methodologies you and your team can use in your day to day work. Some you may be familiar with and others might be new to you.

How do you get repeatable autonomous delivery? In a controversial and interesting presentation, Tony discusses why developers should abandon agile and why those that take orders usually run at half speed, underutilising their imagination and initiative.

Discussing the art of creating and building impactful products - Cartrawler's Head of Product talks through a full understanding of your customers (both direct and indirect) and how to understand and better educate your customers on your product.

In this funny and motivating talk, Brian goes through the difficulties of the visually impaired to navigate websites that aren't accessible to page readers. And advice for what to do when trying to improve your website functionality

Racquel talks through the direct correlation between user satisfaction and company growth. In her talk, she details how to look at customer outcomes on top of evaluation, metrics, KPIs, Data and insights, research and monitoring to gain product success.

As Product Designer for Booking.com, Pedro talks through the what, why and how of prediction, machine learning and research during the product design process.

Tim will talk through embracing empathy and the view of Adyen around empathy.
He'll talk through the touch points of the customer and how UX fits into each stage of the customer journey in a technical, non-design driven organisation.
He also talks through the empathy of internal teams and stakeholders, in particular how a designer integrates better with the dev team.