Thinking Long Term: Preventing Prison For Product Users

Knowledge / Inspiration

Thinking Long Term: Preventing Prison For Product Users

Product Direction
UXDX Community EMEA Series: Product Strategy (Part 1) 2022

The first rule of engineering is "don't kill anyone". How can engineering software behaviour and user interface affect whether a bridge or building will collapse later? What is your responsibility in thinking about what happens to the results of your work?
(See the Nicoll Highway tunnel collapse: https://www.newcivilengineer.com/latest/no-11-nicoll-highway-collapse-02-05-2012/)