Navigating Trust in Human-AI Interaction: Practical Insights for Designers

In an era where AI is rapidly becoming integral to digital products, designers face unique challenges in building trust between human users and AI-driven systems. Owen explores how interaction paradigms are evolving and shares real-world examples of applying human-centred AI guidelines to create reliable, user-centred experiences.
Key Points:

• How designing products has changed in the age of AI
• Building Trust in AI: How to foster user confidence with human-centred design principles.
• Real-World Impact: Moving beyond theory -The Impact of Human-AI Interaction Guidelines on actual products.