Moderating Research Sessions

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Execution

Moderating Research Sessions

Product Direction
UXDX EMEA 2022

Moderated user research is a powerful method for Designers, Researchers, and all those working on improving designs, to really understand their audience’s perspectives. The sessions can be wildly different, depending on topic, interviewee and moderator. A benefit, and, in order to uncover valuable and actionable insights, you want to perfect the art of moderating.

Join this interactive workshop with researchers from UserZoom and SAP to practice and hone your moderation skills in groups and breakout rooms. It will be an engaging and insightful session for everyone in UX from beginner to advanced.

You will leave the workshop being confident in moderating, well prepared for your next session, and trusting that it can be enjoyable and insightful for the whole team. Topics Johanna and Ines will address include:

  • Theory: Moderated user research, in person and remote
  • Demonstration: How not to moderate
  • Discussion: Common pitfalls
  • Theory: How to optimise your moderation
  • Exercise: What great moderation looks and feels like
  • Demonstration: How to moderate correctly and collect deep and valuable insights
  • Summary & taking the insights to your team