Lessons Learned Building a Product in Under 4 Weeks that Saved 10,000 Lives

Talk

Lessons Learned Building a Product in Under 4 Weeks that Saved 10,000 Lives

Continuous Discovery
UXDX Community: Rapid Product, UX and Agile and Circular Design 2023

In November of 2020, the country’s GPs were about to embark on the largest vaccination programme in British history - but their usual process of contacting patients one by one to book them in wasn’t going to provide them with the necessary scale and speed.

In December, accuRx launched its vaccine booking solution which has since supported 1 in 3 vaccinations nationally.

This session will relive what happened in those 4 short weeks, and reflect on some of the factors that led to the product being such a success - as well as some of the unintended consequences of delivering something so quickly

Jennifer Rose

Jennifer Rose, Digital Product - General Manager,New Look