Rachel Ganz

Rachel Ganz — European skills leader: Total UX at Arup. Talks and sessions delivered at UXDX.

Rachel Ganz

European skills leader: Total UX

European Skills Leader for Total UX
MSc in Human-Computer Interaction at UCL.
Using my experience to campaign for better UIs within the company. Implementing user-testing, prototyping, use cases and critical paths through the product.

Past talks

2 talks · 2 events

2024

UXDX Community: Embracing AI & Fixing Process - BerlinFeb 2024

Talk

What Goes Wrong in Product Development and How We Can Recover: Work as Imagined vs. Work as Done

In this insightful talk, Rachel explores the common pitfalls in product development and effective strategies for recovery. Drawing from her extensive experience, she delves into the discrepancies between 'work as imagined' and 'work as done', shedding light on why projects often don't go as planned. Rachel will dissect real-world scenarios where product expectations differed from the actual outcomes, and how these challenges were navigated. She offers practical advice on anticipating, identifying, and addressing issues promptly. Attendees will learn valuable lessons about flexibility, adaptability, and the importance of having a responsive approach to their team's behavior. Rachel’s session is a must-attend for professionals looking to enhance their product recovery skills and bridge the gap between idealized plans and on-the-ground realities.

Rachel Ganz

2022

UXDX Community: EMEA Series: Product Strategy (Part 1)Nov 2022

Thinking Long Term: Preventing Prison For Product Users

The first rule of engineering is "don't kill anyone". How can engineering software behaviour and user interface affect whether a bridge or building will collapse later? What is your responsibility in thinking about what happens to the results of your work? (See the Nicoll Highway tunnel collapse: https://www.newcivilengineer.com/latest/no-11-nicoll-highway-collapse-02-05-2012/)

Rachel Ganz