Josipa Bauser
Josipa Bauser — Global Head of User Research and ResearchOps at SumUp. Talks and sessions delivered at UXDX.
Global Head of User Research and ResearchOps
User research leader and operator with 12 years of experience working with companies to build user research practice and operations and incorporate insights into product strategy and design decision making.
Deep understanding of research methods and applying them in fast paced settings throughout product development lifecycle to produce actionable insights.
Past talks
2 talks · 1 eventProduct versus UX
A recent survey highlighted that Product and UX people see themselves as being responsible for a lot of the same things: discovery, user interviews and testing. What are the roles of UX and PM? How do people manage the relationship? Do we need both roles?
Balancing Business, User and Product Priorities
A lot of organisations are business centric - focusing on profit and revenue. But that isn't how customers think - they care about the jobs they are trying to do and the problems they are facing. In this panel, we will discuss the techniques people use to balance different needs and demands of stakeholders at all levels of product development.
