User research leader and operator with 12 years of experience working with companies to build user research practice and operations and incorporate insights into product strategy and design decision making.
Deep understanding of research methods and applying them in fast paced settings throughout product development lifecycle to produce actionable insights.
A lot of organisations are business centric - focusing on profit and revenue. But that isn't how customers think - they care about the jobs they are trying to do and the problems they are facing. In this panel, we will discuss the techniques people use to balance different needs and demands of stakeholders at all levels of product development.