John Kille, Ph.D. is a UX researcher, strategist, and designer, as well as a writer and speaker with over 15 years experience in the UX industry. John leads UX research, strategy, and design at TreviPay, a global B2B payments and invoicing network.
A former journalist and college professor, John has led extensive user-centered design and customer research projects in the usability lab, online, and in the field across the U.S. and in countries such as India, Germany, England, and the Netherlands. He also regularly speaks at UX conferences and continues to publish in places such as UXPA Magazine and UXMatters.com.
John holds a BA in Psychology and English from Rockhurst University, an MA in English (focused in Sociolinguistics) from the University of Minnesota, and a PhD in Cultural Studies (focused in ethnography and human group behavior) from St. Louis University. He also served on the Advisory Board in 2022 for Missouri State University’s Design Thinking program.
Upcoming Talks
17 May 2023
Personas have long been a useful tool in a user-centered design process; With the popularity of the JTBD paradigm, there are calls in some corners to abandon personas, suggesting that JTBD has emerged as a more useful technique. This Forum will discuss a fundamental misunderstanding of the purpose of personas and the key behavioral considerations that are essential to good personas and that provide much needed guidance for interaction design and product strategy.
18 May 2023
Many organizations have based their own design thinking process from Stanford's Design Thinking Method or using Google and Jake Knapp’s five day process from the book “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days”. However, five day design sprints have had its challenges during the Covid-19 pandemic including the ability to conduct a remote design sprint using the same process effectively, loss of productive time and the ability to collaborate with multiple stakeholders in one room.
The adaptation of technology firms to two hour design sprints teaches organizations, product managers, researchers and designers how to adapt to a two hour process derived from design thinking and design sprint methods to increase the frequency and speed of solving small and medium problems whether virtual or in-person, while still using the five day design sprint method to solve large or complex problems.
Teresa Cain and John Kille have spent the past 36 months teaching, testing and implementing this concept at organizations and conferences around the world, including the launch of Teresa’s highest rated course on design sprints on Udemy “2 Hour Design Sprint: Learn how to solve problems and design products in just 2 hours vs. 5 days using Figma FigJam” and in launching her new book “Solving Problems in 2 Hours: How to Brainstorm and Create Solutions with Two Hour Design Sprints,” a how-to guide to help organizations and startups get ahead of competitors by releasing value driven features to clients faster.
Join this session to be part of a mock two hour design sprint to learn how two hour design sprints can help you solve more problems for your customers and accelerate your product roadmap today.