Chung-Hay is a Senior UX Researcher on Google Photos, where she leads UXR programs related to generative AI, user trust, and participatory research with underrepresented communities. Her prior research experience spans areas like video advertising, healthcare wearables, brain fitness software in start-up, preclinical research, and industry settings. She has been awarded 6 patents and holds a PhD in Neuroscience from UC Berkeley with an emphasis in cognitive decision-making.
Upcoming Talks
UXDX Community: Happy Pride Month!🏳️🌈 2025
1 July 2025
Although it’s impossible to ensure users love your product, getting their feedback quickly can help your team understand user needs and pulse check ideas. Through this talk, we’ll present UX Speed Dating, a research method where users give rapid feedback on multiple design ideas in a series of short, one-on-one sessions. This fast-paced approach saves time while gathering diverse feedback directly from users. By making informed, user-centric decisions early, we can build better products faster.
