UXDX Community:Luck, Trust & Design: Building Resilient Teams & Secure Interfaces

Are you prepared for the unexpected? What if a sudden opportunity took you away from your work tomorrow—could your team seamlessly continue your projects?

Join Madeline to learn how to future-proof your research initiatives and prepare your team for any situation. She will share her personal journey of an unplanned parental leave when she won the adoption lottery, and how she set her team up to successfully continue her research in her unexpected absence.

You’ll leave this talk with a research plan framework and practical examples to help you effectively document your work, ensuring continuity and boosting team efficiency.

Every day, we make split-second decisions about our digital privacy - accepting cookies, sharing locations, allowing camera access. Behind each of these seemingly simple choices lies a hidden web of design decisions that subtly guide our behavior.

In this eye-opening talk, we'll peel back the curtain on how interface design shapes our trust in digital spaces, often without us even realizing it.

From the soothing blue of login pages to the urgent red of security alerts, discover how color, layout, and timing combine to influence our privacy choices. Through real-world examples and surprising research findings, we'll explore why even privacy-conscious users can be nudged into oversharing, and how thoughtful design could help bridge the gap between our privacy intentions and actions.

Whether you're a designer shaping tomorrow's interfaces or someone who's ever felt uneasy about clicking "I Agree," this talk will transform how you think about trust in the digital age.

Join Harry to learn how Useberry continuously improves its platform using user feedback, usability testing, and customer support insights.

What You’ll Learn:

• How user interviews and usability testing help uncover needs and pain points
• Best practices for collaboration between UX researchers and development teams
• How customer support data informs UX decisions and product improvements