UXDX Community:Colleague Experience and PM Onboarding

Colleague experience, or as it's still often called Employee experience, is an important component of the overall UX maturity of an organisation. Data shows investment in colleague experience has a significant impact on innovation, customer satisfaction, and revenue, so many companies are now realizing how great workplace experiences impact employees. By definition, Colleague Experience encapsulates what employees encounter and observe over the course of their tenure at a company. It is often viewed as an HR function only, however, CX could be every employee touchpoint with IT and technology, processes, physical experience, policies, and even interactions with other employees.

Delivering UX for internal tools and systems however can be a challenge. Complex company ecosystems and business processes require holistic view and approaches, in combination with effective frameworks and strategies that help streamline and increase impact of CX within organizations.

Most companies suck at onboarding.
I’m Mirela Mus, Founder of Product People, a Product Management Consultancy on a mission to help companies discover and deliver great products faster. Our 40 full-time Product Managers help as Interims onboard in new companies every 3 to 9 months. That’s ~100 onboardings per year in Series A+ to publicly listed companies.
I would love to share our learnings on how to onboard fast as a new PM and start bringing value to the company in a matter of weeks.