UXDX Community:Navigating Trust in Human-AI Interaction: Practical Insights for Designers

In an era where AI is rapidly becoming integral to digital products, designers face unique challenges in building trust between human users and AI-driven systems. Owen explores how interaction paradigms are evolving and shares real-world examples of applying human-centred AI guidelines to create reliable, user-centred experiences.
Key Points:

• How designing products has changed in the age of AI
• Building Trust in AI: How to foster user confidence with human-centred design principles.
• Real-World Impact: Moving beyond theory -The Impact of Human-AI Interaction Guidelines on actual products.

Hear from Olga as she delves into Intel's cutting-edge approach to Developer Experience (DX) Research. This talk will explore:

1. Defining DX vs. Developer Efficiency: Discover how DX is understood at Intel and how it differs from the evolving concept of Developer Efficiency.
2. Evaluating Human-AI Interaction: Learn how traditional interface evaluations compare to the unique challenges of assessing Human-AI interactions.
3. AI Assistant Use Case: Gain insights into a real-world evaluation of developer interactions with AI assistants in professional tools, covering research methodologies and trust metrics, including the operationalization of trust.
4. Key Takeaways on Trust in Emerging Technologies: Understand how trust is critical in the adoption and integration of new AI technologies.

Ciarán highlights how AI goes beyond automation, emphasizing its potential to create space for unheard voices. He explores how technology can empower researchers, foster balanced conversations, and drive transformative insights, leading to more informed and impactful decisions.

We're going to welcome all three speakers back onto the stage to chat through their presentations with Radu. During this section, we'll also be fielding questions from the audience.