UXDX Community:Copenhagen

Driving change within an organisation, no matter how big or small can be difficult. Oftentimes it's not just about a bottom up or top down approach. You need to understand the emotions and behaviours that trigger action and win over change.

Timothy is the product design lead for Zendesk in Copenhagen. He works mainly on the Guide product. Tim talks about experimental design, and working within a 2,000 person team. He talks about how the Zendesk team come up with new ideas and how they get into the heart of how they use Zendesk in a jobs to be done fashion and how they can offer value to the customer.

Rasmus has spent a decade designing engaging products for startups, SaaS companies and fintech that have reached millions of users. He in currently a Senior Experience Designer at Nordea Markets.
Nordea Markets is the international markets operation of Nordea - the leading bank in the Nordic and Baltic regions with offices in Moscow, New York and Singapore.
In his presentation, Rasmus Landgree, Senior UX Specialist discusses how his current company is organised, how he uses vision as a key motivator and how to ensure what they are doing actually matters.

Catherine is the Head of Experience of Design at GenieBelt, a simple project management tool for construction.
In her presentation, Catherine discusses what it is like to be a UX designer in a startup followed by the research and monitoring process. This goes into detail of areas including exploring context, designing flow and developing.

In this session Piotr Sliwa of Netguru asks and answers the question 'Is user experience a science?'

As a Senior Software Engineer at Pleo, Juan plays a key role in mobile development and backend development.
Pleo offers smart payment cards for employees enabling them to buy the things they need for work, all while keeping the companies in control of spending.
In his presentation, Juan discusses how to build an MVP that users love and highlights the importance of project scope, prioritization and building a beta community.

Kræn talks about continuous user experience and evolving the development process. He talks about defining launching in this context, to help the audience rethink their processes. He also talks through failures and lessons learnt.