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Knowledge / Inspiration

Establishing a User Centered Design Culture Throughout the Organization

12:20 PM - 12:50 PM (UTC) - Main Stage

Ideate, Validate & Design
UXDX EMEA 2021

A user-centered approach for product teams should be a procedure deeply rooted in the organizational culture. However this is not the case in a lot of organisations with siloed teams and departments who struggle to structurally shift an organization’s value to the users.

Moderated by Richard Dalton, this panel outlines how to create and sustain a user-centered culture within a team and extend that throughout the organisation.

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Wed, Oct 06, 8:00 AM UTC

Service Design Thinking Within An Organisation
Jason Bootle

Jason Bootle

Service Design Manager, Babylon Health