Creating Success Metrics That Align Teams to Company Goals

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Workshop

Creating Success Metrics That Align Teams to Company Goals

Enabling the Team
UXDX USA 2023

Companies set goals. Product teams deliver features. But they aren't connected. Consistent delivery isn't enough to guarantee company success. Learn to connect the dots between a company's goals and the everyday work of individual teams. In this workshop, you will break down large company goals into actionable team sub-goals. As teams work towards these sub-goals, their individual successes should connect to achieving the company's success. Attendees will learn to create leading indicator metrics that give teams earlier awareness than the more common lagging indicators. You will learn how team level metrics can spot problems, find emerging trends, and prioritize everyday work.

Well-written metrics that connect to company goals can guide team decisions, identify root causes of problems and surface investment opportunities.

This workshop will be broken down into exercises, and serves to connect company goals to the team level by breaking them down into levels of connected sub-goals (KPI Pyramid) and then direct the work of the team by having them select an important opportunity and success metric (Opportunity Assessment). You’ll walk away with a better understanding of:

  • Why tracking agile metrics is not enough
  • Breaking down company goals until they are actionable by individual teams
  • Comparing and contrasting leading and lagging indicators
  • Understanding how metrics spot problems, find emerging trends, and prioritize everyday work
Jim Morris

Jim Morris, Founder,Product Discovery Group