Product design leader and UX strategist at USAA in Austin, with a background spanning UX and UI, interaction design, information architecture, and service and process design. I specialise in turning complex problems into clear, usable experiences and facilitation-led outcomes, backed by NN/g UX Management and LUMA Human-Centered Design certifications. Outside of client work, I build and share through storytelling in the forms of graphic novels/comics and photography, volunteer accessibility/usability audits for non-profit organizations, and support the Austin UX community as a UXDX ambassador.
Upcoming Talks
UXDX Community: Austin: Hi, How Are You Iterating? 2026
25 March 2026
UXDX Community: Austin: Hi, How Are You Iterating? 2026
25 March 2026
After the talk, Kayleigh is joined on stage by Josh, Daniel, and Adam for a forum-style discussion where the room can steer. Bring your questions and strong opinions on how teams are iterating right now, what is genuinely speeding work up, where AI introduces risk or noise, and how roles and collaboration patterns are shifting as design, product, and engineering blur. Expect a candid, real-world conversation focused on techniques you can try, not theory.
