Ben Hewett is a design leader working at the intersection of UX, product, engineering, and business strategy. With over a decade of experience, he currently leads an enterprise UX organization of 20+ researchers, designers, engineers, and service designers within a complex, highly regulated environment.
Over the past eight years, Ben has helped guide the evolution of the UX practice from a small, project-based team into a multidisciplinary organization embedded across multiple product value streams. He leads with a growth mindset, focusing on continuous learning, adaptability, and measurable outcomes. Team success hasn’t happened in isolation—it’s been shaped by strong leaders, thoughtful partners, and a group of incredibly talented individual contributors who tackle messy problems every day with curiosity and care.
Ben brings business fluency to design leadership—and a belief that great design has to work in the real world, not just in a presentation. He’s passionate about designing not just better products, but better teams, through iteration and continued learning.
When Ben isn’t asking “why” at work, he’s usually at home answering the same question from his five-year-old daughter—often with less certainty.
Past Talks
12 May 2026
If products are never finished, why do we treat UX teams like they are? Ben Hewett shares the real story of co-founding UX at Allied Solutions and growing from 3 people into a team of 25. You will see how the team shifted from a project based “internal agency” to being embedded with product teams as trusted partners. Along the way: resistance, missteps, and the practical changes that turned “they make it look pretty” into “they deliver business value”.
This is a talk for leaders building, rebuilding, or repositioning UX inside complex organisations, using the same mindset we apply to products: iterate, learn, and evolve.
Outcomes
- Spot the signals that your team’s operating model is limiting influence, and know when to move from project delivery to embedded product partnership
- Build a team vision, values, and internal identity that creates alignment inside UX and credibility across the organisation
- Translate UX work into business outcomes (revenue, cost, risk, time) using case studies, metrics, and outcome focused storytelling
- Create advocates and earn trust at scale through practical behaviours that make collaboration stick, even when the organisation pushes back