Amanda Gelb
Amanda Gelb — Facilitator, Product Researcher & Founder. Talks and sessions delivered at UXDX.
Facilitator, Product Researcher & Founder
Amanda is a research manager at Asana and professor at NYU. She is committed to making an impact by building a community around shared values and passionate about empowering communities through artful research and strategic planning while using data as a guide for decision-making. Amanda is a lifelong question-asker and tinkerer.
Past talks
2 talks · 1 eventHow to Ask So Users will Talk. How to Talk So Users Will Ask
Facilitating user feedback is a big unlock- however there is a high chance you're facilitating wrong. Or worse-- aren’t facilitating at all! In this workshop you’ll walk away with: - A step by step process for facilitating user feedback sessions - Key questions that never fail to get the juiciest responses - Applicable tricks from adjacent fields - The toolkit Amanda has built from 12+ years lessons learned in facilitating user research, including a list of go-to phrases From hostage negotiation to boardroom negotiation Amanda will show how you can draw tactical strategies from adjacent fields as well as best practices from user experience research. You’ll use it to shape product direction, facilitate better meetings with confidence, and even use it as a fallback for tough conversations with your spouse, friends, or kids.
When to Adopt a New Framework
People love to chase what's shiny and new - but everything is a tradeoff. A new framework might solve some of your existing problems, but it might have unintended consequences. How do you know when it's worth the time and investment to switch, or whether it's safer to stick with what you know.
