Agenda

• Changing your organisation to understand and adopt modern software engineering practices
• What successful execution of Agile and DevOps cultures looks like
• Enabling designers, engineers and product managers to collaborate in product delivery
• Designing a self managed organisation: Enabling leaders to support the culture-shift and the team to do their job
• Continuous delivery, machine learning and experimentation at Skyscanner

Alexa, the voice service that powers Amazon Echo, Echo Dot, Amazon Tap and Amazon Fire TV provides a set of built-in abilities that enable customers to interact with devices in a more intuitive way using voice. Examples of these skills include the ability to play music, answer general questions, set an alarm or timer and more.

• Diving into Amazon’s machine learning model *Making AI and machine learning more accessible to all developers, product managers and designers
• Proven best practices for designing voice user interfaces (VUI)
• How to maximise the usability of your voice experience
• How to create compelling voice experiences
• Building voice activated products - where products will turn to in the future

• Improving performance and removing baggage
• Building with 2G networks in mind
• App like UX built on the we
• Challenges of being ahead of the curve
• Embedding in your current architecture - Angular, Ember, React or plain JS.
• What networks do and do not do
• What about Native Apps

• Analysing conflicts between Agile and UX: Speed of delivery vs Agile
• Adapting Agile and Sprints to suit your own team
• Understanding barriers and opportunities of working within a large organisation
• The psychology of dealing with different business divisions and UX maturity levels
• HIPPO: Proving the value in team collaboration through proof points
• Moving beyond just centralised/decentralised teams

• Institutionalising experience design & accelerating the UX maturity model
• Hiring strategy - a phased approach to hiring (and no bean bags)
• Scaling up versus staying Agile: Running ‘squads’ like lean start-ups
• Outcomes – deliver on the promise of UX inch by inch in this new Verizon world
• Roadmaps, Lean and Kanban boards – cycle time, KPIs, Heart, ROI & metrics for UX
• The golden ratio – how many experience designers does it take to change a company?

• How Digital Transformation has taken place within each company?
• Complexities and realities of introducing design thinking into larger organisations
• Benefits and advantages of more focus on design thinking and UX methods
• Trickling design thinking culture within the organisation

• Understanding the processes of test driven development
• Collaborating with teams in QA and development
• Helping customers understand and communicate what they want
• Testing and scaling to improve development

• Business benefits of incorporating legal into design team from the beginning
• User testing - having a better understanding of what route to take based on variables
• Reducing the risk of fraud and waste
• Improving app flow: Allowing users to contribute more data to provide a more accurate long-term experience
• Integrating legal interpretation with common sense: Success to date

• Collecting application performance metrics at Sky
• Understanding how your service is performing to speed up production
• Using histogram metrics to monitor response times
• Good and bad practices when monitoring response times

• Why we need to rethink the current front-end development workflow
• How recent breakthroughs in AI are going to transform the way we build software
• What technology is behind the pix2code prototype?
• How will UIzard allow front-end developers to focus on what matters?

Jonathan talks about why UX designers can’t solely focus on just what the user wants. With this in mind we must dive further into the business needs to deliver a better product for the user. Or risk becoming irrelevant in an age of commoditisation as a designer.

• Microsoft’s internal engineering systems: the pre DevOps days
• Changing the company culture from the top and bottom up
• The implementation approach
• Unique challenges from Microsoft's structure
• Lessons learned

This panel debates the future of UX and design in software development. With Industry leaders like Amazon, FJORD, AJ&Smart and Interplay. They discuss topics like AI, Voice, Machine Learning, IoT.